Refund & Cancellation Policy

Last updated: 12 August 2026

1. Overview

All payments made through our website for FEMM International applications, registrations and related services are processed securely by Razorpay, our payment gateway. This Refund & Cancellation Policy explains when and how refunds are issued. Please read this policy carefully before making a payment.

2. Payment Confirmation

Once a payment is successfully completed, you will receive a confirmation receipt from Razorpay by email. Please retain this receipt as proof of payment for all refund requests.

3. Cancellation

• Cancellation before the event: you may cancel your application and request a refund by notifying us in writing before the event's published cancellation deadline.
• Cancellation after the deadline: cancellations received after the published deadline may not be eligible for a refund, unless required by law.
• Non-attendance: failure to attend the event without prior cancellation is not eligible for a refund.

4. Refunds

• Approved refunds will be processed to the original payment method used at the time of purchase.
• Refunds are processed through Razorpay and will typically reflect in your account within 7 to 15 working days, depending on your bank or card issuer.
• Processing fees charged by the payment gateway or your bank are non-refundable.
• In the event of an event cancellation by FEMM International, we will offer affected applicants a full refund of the application fee or, at your option, a transfer of the application to a future edition.

5. Non-Refundable Items

The following are generally non-refundable: payment gateway and bank processing charges, and fees for services already rendered. In case of any dispute, the decision of FEMM International shall be final, subject to applicable law.

6. How To Request A Refund

To request a refund, please contact us with the following details:

• Your full name and email address used at the time of application.
• The Razorpay payment ID / transaction reference from your receipt.
• The reason for your refund request.

Send your request to info@femminternational.com or call +91-93346 66000. We will review your request and respond within 7 working days.

7. Disputes & Chargebacks

Disputes and chargebacks are handled in accordance with Razorpay's terms of service and applicable card network rules. Please contact us before raising a chargeback so that we may attempt to resolve the matter promptly.

8. Contact Us

If you have any questions about this Refund & Cancellation Policy, please contact us:

• Email: info@femminternational.com
• Phone: +91-93346 66000
• Website: Contact Us